CHALLENGES
- Retail Firm with both physical and digital assets and distrbiution, was heavily reliant on eCommerce site(s) and mobile apps for revenue, including the rapid deployment of new functionality
- Specifically the firm needed to reduce time to deployment, improve availability, scalability, and security for its eCommerce apps
- There were 200 odd steps in deploying an ecommerce site for the firm, or its partners and distributors
- The many business setps were at odds with the company’s mandate to be more ‘agile’ and to drive revenues with mobile and web functionality drops for clients to buy more services and products from the firm, or its partners
- There was a heavy distrust of IT within the business community and finance, with IT viewed as a liability, never delivering on time or within budget
INDUSTRY
ECommerce, Retail — Europe

