CRM SaaS platform (Pharmaceuticals)
Challenges
- Global demands for scalability and availability needs for salepeople and management
- Part of Sales and HR systems to faciliate learning, account development, improved communications
- Cloud skills and management of cloud deployment models lacking in-house
- Extenisble and managed replatforming on AWS
- Objective is to drive sales, cultural change using a Web-based application to promote requisite skills, processes and information sharing
Industry: Pharma
Dow 50 Firm (Global)
Solution
- MSP solution in AWS
- Cloud Native build with VMs deployed as modularised monoliths (no need at this time for Containers or massive auto-scaling and elasticity)
- Application and SQL DB clusters
- JSON templates for IaC deployment
- Multi-region and multi-AZ with AWS
Benefits
- Auto-scaling and self-healing environment that can scale up to meet growing demand, and scale down to reduce cost when demand is lower.
- Easier to use solutions than previous on-premise applications.
- MSP model has resulted in cost savings and operational improvements.