SaaS CRM (various)
Challenges
- Map sales processes to an application
- Capture key metrics and processes within a digital environment
- Improve productivity and reduce time wasting
- Cost and budget constraints
Industry: FMCG
North America, EU (different firms)
Solution
- Using our CRM SaaS templates built a customised SaaS model which mapped back to the unique sales processes
- Hosted in AWS, accessed via a browser and mobile app
- Deployed as VMs could be containerised in the future
- Integrated with on-premise file feeds and source data
- Confirmed to the company’s best practices
- Complex pricing modules were refactored
Benefits
- Single platform of client-based information
- Far cheaper than other SaaS models
- Easy access, scalable
- Managed service, far less costly than the firm managing it themselves (or large SI partner)
- Extensible, new functionality can be added and deployed quickly