
AWS Containers Cheat Sheet
AWS offers 3 mature container services, based on your organisation’s level of comfort with container deployments, use cases and cost constraints. The 3 most common deployments are ECS, EKS, and Fargate. Amazon Elastic Container Service

3 Architectural diagrams used by Salesforce in CRM designs
High level architectures will frame a project and lead to lower level designs and implementation roadmaps. Salesforce advocates the following 3 architectures as being mandatory to produce, to understand use cases, capabilities and system boundaries.

GenAI in AWS an example
In my opinion, AWS AI is behind what you will find on Azure and some other cloud platforms. It is an area that AWS needs to address. It does however offer tools and services around

SalesForce Cloud overview and summary of the good, the bad, the complicated
Salesforce CRM is extending into industry domains (eg Finance, slide summary below), Health, Manufacturing and other areas. The ‘core’ CRM platform, which manages client data from prospect to client and manages the life cycle of

AI in AWS – a simple example using cloud native services
There are different varieties of AI. Predictive AI has been deployed for some 7 years, using machine learning models and algorithms to help predict and forecast based on historical data sets. Generative AI or Gen

API’s key design and LCM principles summarised
APIs are the “glue” that connects different pieces of software. Any change to an API call can force another business to change its software unexpectedly, or even drive those users to find another API

CRM Data management
CRM is based on data. Garbage data in, Garbage data out. To resolve data management issues is something that all CRM customers should know. A solid data management and architecture structure to deal with large

Audit trail of changes and costs across Cloud Platforms
Capturing historical cloud changes for Security and Compliance For industries that are subject to regulatory standards, having a comprehensive audit trail of changes can be essential for compliance. It provides evidence of what changed when.

SaaS CRM and its Benefits
How SaaS CRM Drives Businesses of All Types SaaS CRM is expected to see a growth of at least 12% in the number of companies who will choose a CRM software in the next five years. Similarly, CRM