High level architectures will frame a project and lead to lower level designs and implementation roadmaps. Salesforce advocates the following 3 architectures as being mandatory to produce, to understand use cases, capabilities and system boundaries.
Salesforce CRM is extending into industry domains (eg Finance, slide summary below), Health, Manufacturing and other areas. The ‘core’ CRM platform, which manages client data from prospect to client and manages the life cycle of
There are different varieties of AI. Predictive AI has been deployed for some 7 years, using machine learning models and algorithms to help predict and forecast based on historical data sets. Generative AI or Gen
Capturing historical cloud changes for Security and Compliance For industries that are subject to regulatory standards, having a comprehensive audit trail of changes can be essential for compliance. It provides evidence of what changed when.