Migrating to a cloud computing system can bring a wealth of benefits to an enterprise. Choosing a cloud platform should be based on the business goals of the company. The first step in building up a cloud system is to assess the current business processes utilized by an organization. Before choosing from the numerous cloud technology systems available, a company should review its current business practices in close consultation with its employees. The goal ought to be to bring about greater efficiency and productivity in the organization.
Companies have a lot of information produced by many different systems. Of course not all information is significant and relevant to client management, or field-force productivity improvement. The objective of CRM in the cloud is to improve the management of clients, and increase sales processes,and profits. Before transferring the data to cloud systems, the company needs to decide what information is vital to the organization, and which processes and associated information should be cloud-enabled.
With the assistance of a cloud architecture vendor, the firm can plan the transfer of data to a cloud computing model. Transferring data from a firm’s own network to the cloud data center is perhaps the most challenging aspect of enabling a cloud-computing architecture. The vendor can make the transition more seamless by providing upfront interfaces. Because the data transfer process is such a vital part of the migration to cloud computing, companies need to be diligent in their requirements-scope-specifications documentation.
We suggest testing a small data sample, within an important business process, before moving an entire database of information to a cloud application. This pilot process is fundamental to architecting an appropriate and value-added application. The pilot method, matched against a proper specifications-requirements document, makes it easier for a company to fix any failures before a full migration occurs. Once all the data has successfully been transferred to the cloud servers, the company can test the new system and ensure that all applications are in sync with each other, and that data retrieval/information flow is flawless.
Most cloud-based solutions eliminate the need for lengthy training on the part of the workforce, but there will always be instances when some employees will find the software difficult to navigate. Organizing group training can help make employees comfortable with the new cloud systems. It is vital to provide adequate front-line support and trouble-shooting.
The ability to produce relevant reports for each user, office, or division, makes the cloud model more relevant and impactful. This is a central benefit of the cloud-model. We recommend that firms spend a lot of time building out the reporting aspects of the system.
Almost all migrations to cloud systems exhibit issues and problems. Management and employees should exercise prudence and patience when using a cloud solution. A cloud system is a tool and tools can only be as effective as the user utilizing them.
