Azure
Dynamics 365 and Dataverse retrieval
Microsoft Dynamics 365 is a suite of business applications designed to help organizations manage various aspects of their operations, including sales, marketin…
Read More »
DataData issues when integrating a SaaS with a CRM system
When integrating different systems, the data details are important to understand and mitigate. An example would be integrating an industry specific SaaS applic…
Read More »
AWS TechnologyComponents of a CRM SaaS Platform in Wholesale/Distribution Industry
A SaaS platform for CRM and SFA in the wholesale/distribution industry, deployed in AWS, typically involves several key technical components. These components …
Read More »
AWS TechnologySaaS design best practices
1. Scalability: The Backbone of SaaS Architecture Scalability is at the heart of SaaS development. As the user base grows, a SaaS application must be able to h…
Read More »
Application TransformationSFA and CRM – omnichannel creation
Sales Force Automation Definition: SFA refers to any suite of software apps that initiates, automates, and optimizes the interface between sales representative…
Read More »
Enterprise ArchitectureSales Force Automation vs Client Relationship Management (a simple summary)
SFA and CRM both serve different but related set of use cases. The SFA is focused, as the name suggests, on sales process details. A CRM extends that sales pro…
Read More »
Application TransformationAWS SaaS for Banking application
Below is a common high-level architecture for a SaaS retail banking application on AWS (Amazon Web Services): User Interface Layer: Components: Amazon S3 for S…
Read More »
Cloud Design Goals3 Architectural diagrams used by Salesforce in CRM designs
High level architectures will frame a project and lead to lower level designs and implementation roadmaps. Salesforce advocates the following 3 architectures a…
Read More »
Application TransformationSalesForce Cloud overview and summary of the good, the bad, the complicated
Salesforce CRM is extending into industry domains (eg Finance, slide summary below), Health, Manufacturing and other areas. The ‘core’ CRM platform…
Read More »